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Latest News: Microsoft outage triggered by Meraki firewall false positive. Featured Deal: Practice for job interviews with this AI prep coach deal. Posted 10 July - AM. Hello, I'm in a bit of a pickle that I have no clue how I found myself in, and could use help! My browsers first Chrome and after trying to switch, Firefox keep having my google searches redirected to Bing.
Although my circumstances leading up to the malware are different, I am definitely experiencing what this guy is as well. I first noticed it about 2 weeks ago when I turned off my digital soundboard that I've used for over a year, Voicemeeter Banana and switched my main source of audio from the soundboard to my monitor in order to watch Netflix without a headset.
Soon after, when I got on Chrome, my default browser at the time, I noticed a cmd prompt window would open and immediately close without me being able to interact with it. From there, every time I tried to use Google, it would get redirected to Bing. I'm somewhat tech savvy, so I immediately checked my programs and downloads to see if anything changed, but I couldn't find anything out of the ordinary.
I then checked my extensions, and that's when I noticed a very nondescript "Viewer" extension downloaded itself. I promptly wiped my Chrome's data, deleted it, then reinstalled it and the problem went away. I was wrong. A few days ago, I once again tried to change my primary sound device to my monitor and the problem came back.
The extension also reappeared, but was more aggressive. I couldn't open my extensions tab nor interact with it, as any time I did, it would just redirect me to the settings tab and not extensions, but I was able to delete it by right-clicking it and removing it that way, and as soon as I did the problem would go away.
I tried adding Malwarebytes Browser Guard to help cover the tracks, but it would once again flash a cmd window then the browser would reset and the extension would come back.
After completely wiping Chrome from my computer and possibly foolishly messing with the registry I switched to Firefox, and it was going great till last night when the problem started to happen here.
The only difference is it doesn't show an add-on being enabled and wiping my browser data, cache, and bookmarks I imported them from Chrome, but deleted them after considering that could have been the cause and again, resetting the app, deleting it and re-downloading doesn't fix it either.
I was able to see it is definitely being caused by a URL called goog. I've ran numerous scanners, Malwarebytes, rkill, HitmanPro, adwcleaner, and tdsskiller rkill, Hitman, and adwcleaner being recommended by Reddit's IT subreddit , but only a few say they pick up anything and remove them, but it's still not getting whatever this very annoyingly elusive virus is. I can only hope someone here can help me with this as well as I'm at my wit's end!
I'm short of wiping my Windows and starting over, but I have a lot of saved data on my PC and I'm worried if I back up my files, whatever is causing this is still there and I'd reset my PC for nothing. I greatly thank in advance to anyone who can respond and help me with this, I'd be forever grateful and appreciateive of the help. The file will not be moved. Blizzard Entertainment, Inc. The file will not be moved unless listed separately. The file which is running by the task will not be moved.
The adware programs should be uninstalled manually. HitmanPro 3. Only version 2. GFExperience Version: 3. Driver Version: Driver Version: 1. PhysX Version: 9. RivaTuner Statistics Server 7. Telegram Desktop version 4. The "AlternateShell" will be restored. The driver may be corrupted or missing.
Uninstall the driver, and then click "Scan for hardware changes" to reinstall or upgrade the driver.
It has done this 1 time s. The following corrective action will be taken in milliseconds: Restart the service. Detection time: T Feature: On Access Error Code: 0xc Error description: This service cannot be started in Safe Mode Reason: Antimalware security intelligence has stopped functioning for an unknown reason. In some instances, restarting the service may resolve the problem. Date: Description: Microsoft Defender Antivirus has encountered an error trying to load security intelligence and will attempt reverting back to a known-good version.
Security intelligence Attempted: Current Error Code: 0x Error description: The system cannot find the path specified. Security intelligence version: 0. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
Duplicate deleted. Hello galexolo and to BleepingComputer. Some ground rules:. Please give me some minutes to look through your logfiles. I'll report back as soon as possible. First, we run a FRST-fix to remove the infection. Please be patient during the fix and do not interfere FRST will create a. Please upload that. Thank you! Step 1. Posted 10 July - PM. Thank you so much for being able to reach out to me and providing assistance.
Attached is the Fixlog. Posted 11 July - AM. Moreover, I would like you to attach the requested. Or you can just upload the.
Please attach both files so that we can proceed. Take care! Posted 11 July - PM. Ah, I see, I was worried replying to the topic wouldn't notify you I was replying to you so I used the quote option.
That is strange however, I made sure to attach the fixlog. Thank you for those uploads. Let me have you run a different scanner to double-check. I don't expect it to find anything, but no harm in checking. I haven't ran into any more issues with the search engine redirect since yesterday when you had me run FRST.
That's the end of it, but I will definitely keep you posted on the status of things if it persists again. Thank you so much for your help and guidance! Posted 12 July - AM. Thank you for your cooperation, we're done. Final Step. A few final recommendations:. Malwarebytes Browser Guard. Further reading if you like to keep up on the malware threat scene:. Hopefully, we've been able to assist you with correcting your system issues.
Thank you for contacting BleepingComputer. Posted 12 July - PM. Posted 13 July - PM. Community Forum Software by IP. Sign In Create Account. Javascript Disabled Detected You currently have javascript disabled. Register a free account to unlock additional features at BleepingComputer. Welcome to BleepingComputer , a free community where people like yourself come together to discuss and learn how to use their computers.
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